IT Services

IT service management | support and training | strategy and development

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Meet the Team

Karen Sims

Paul Bedford

Director of IT Services

Paul leads on IT development, security & compliance, and digital strategy for the Trust and academies; shaping the vision for ICT and digital transformation to raise standards in schools with sector-leading technologies.

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Dan Goulding

IT Services Manager

Dan leads on the operational management and technical delivery of IT systems across the Trust, and on the IT support services through an online helpdesk and the team of site-based and field technicians.

What we offer

IT forms an integral part of a school’s infrastructure – academies require fast, reliable and cost-effective IT support which supports teaching and learning. Technology within education is fast-moving, constantly evolving and can be very complex.

WHP offers a range of support in this area, from the development of IT policies and procedures for staff and students, to wholesale implementation of IT systems and organisational IT strategies. With a vast network of contacts in the IT education sector, our team keeps up to date with changes in technology to ensure the aspirational needs of education leaders are met, whilst maintaining value for money.

Additionally, the team support communication strategies for academies and the Trust, to maintain clear and engaging online identities through use of social media and websites, to support effective and positive parental communication, and to maximise engagement within local communities through positive news and promotional materials.

Remote and on-site support

Provision of an onsite IT Technician for a minimum of half a day per week to assist with the installation and maintenance of IT estate.  Academies also have access to remote support from the Trust IT Team that connect with the academy following an email or phone call to the IT Helpdesk.

In the event of a serious failure support is on-site in no more than 4 hours (during the school day).

Project management and development of IT systems
Development of IT strategies
Software support and maintenance
Telecoms and Communications
School Management and Information Systems
Safeguarding Systems and Monitoring
Data Protection
Staff Training
Online Presence
Commmunity Engagement

Contact Us

To contact our IT Services team, please submit a message to the IT Helpdesk using the form below and a member of the team will be in touch.

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We are a small, locally-based, values-driven Trust, comprising high-achieving, student-centred schools.

0115 9168900

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Mon - Thur
8:30 am to 16:30 pm
8:30 am to 16:00 pm
Sat - Sun

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